Returns & Exchanges

We want you to be completely satisfied with your home pest control experience; if our products don't meet your expectations, we offer a 30-day money-back guarantee on your initial purchase. Please note that opened or used items may be subject to specific conditions to ensure safety and environmental compliance.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email or our online portal with your order number and the reason for your return within 30 days of delivery.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label for eligible returns.

• 3.
  Pack Securely

  Place the items in their original packaging, ensuring all components are included, and affix the provided shipping label to the outside of the box.

• 4.
  Processing and Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.